Midlr enables businesses to
send promotional messages, updates, and
offers to customers, run marketing
campaigns, send newsletters, and provide
instant customer support. Its direct and
personal nature helps in building stronger
customer relationships and increasing
engagement rates.
With Midlr, you can send a
variety of messages, including text, images,
videos, documents, and location data. You
can also use it to send template messages
for predefined interactions, such as order
confirmations, appointment reminders, and
shipping notifications. Rich media messages
can enhance customer engagement and provide
a more interactive experience.
Live chat via Midlr allows
your customer service team to interact with
customers in real-time, providing instant
support and resolving issues quickly. This
leads to higher customer satisfaction and
loyalty. It also enables your team to handle
multiple queries simultaneously, improving
efficiency and response times.
Yes, Midlr supports
automated responses through chatbots and
predefined templates. You can set up
automated replies for common queries, send
automated follow-ups, and provide instant
information based on customer inputs.
Automation helps in managing high volumes of
messages efficiently and ensures that
customers receive timely responses.
Midlr prioritizes the
security and privacy of customer data. The
messaging platform adheres to
industry-standard encryption protocols to
ensure that messages and customer
information remain secure during
transmission and storage. Additionally,
access controls and authentication
mechanisms are implemented to prevent
unauthorized access to sensitive data.
Midlr operates on a fixed
monthly subscription model. In addition
users are charged a fee each time they
create a new template. This pricing
structure ensures transparent and
predictable costs while providing
flexibility for users to customize their
messaging campaigns.