WhatsApp Business Calling API

Transform Customer Service with WhatsApp Calling

Enable powerful voice calling for your business on WhatsApp. From standard business calls to enterprise-grade call center solutions—handle up to 1,000 concurrent calls with intelligent routing and multi-agent support.

1000Concurrent Calls
24/7Available Support
2B+WhatsApp Users
WhatsApp Business Calling

WhatsApp Calling by the Numbers

See the impact of voice calling and call center solutions on your business

1000
Concurrent Calls
Handle massive call volumes simultaneously
100%
Free for Customers
Customer-initiated calls cost them nothing
24/7
Automated Routing
Smart distribution to available agents
2B+
WhatsApp Users
Reach billions of customers worldwide

Two Calling Solutions, Unlimited Possibilities

Choose from standard calling or our enterprise call center solution

Business-Initiated Calls

Reach out to customers proactively. Make outbound calls for sales, support, and follow-ups. Pay per minute for calls you initiate.

Customer-Initiated Calls

Let customers call you for free. They can initiate calls to your business number at no cost, perfect for support inquiries.

Call Center Solution

Enterprise-grade call center on a single WhatsApp number. Handle up to 1,000 concurrent calls with intelligent routing to available agents.

Smart Agent Routing

Automated call distribution routes incoming calls to the next available agent, ensuring no customer waits and optimal team efficiency.

End-to-End Encryption

All calls are protected with WhatsApp's end-to-end encryption, ensuring privacy and security for your business communications.

Global Reach

Reach customers in over 180 countries. Make international calls without expensive phone bills or complex setups.

Built for Every Industry

Discover how businesses across industries use WhatsApp calling to connect with customers

E-commerce & Retail

Product consultations, customer support, and order assistance through voice calls.

Customer Support

Technical troubleshooting, account assistance, and complex issue resolution via voice calls.

Education & Training

One-on-one tutoring, course consultations, and personalized learning support.

Healthcare & Wellness

Telemedicine consultations, appointment scheduling, and patient follow-ups.

Real Estate

Property inquiries, consultation calls, and client relationship management.

Professional Services

Client consultations, service demonstrations, and business relationship building.

How It Works

Two powerful solutions for different business needs

Standard Business Calling

01

Customer or Business Initiates

Either the customer starts a chat and requests a call (free for them), or your business initiates an outbound call (per-minute fees apply).

02

Call Invitation Sent

A call invitation is sent directly in the WhatsApp conversation. One tap to connect—no phone numbers or apps needed.

03

Instant Connection

Crystal-clear voice call connects instantly. Customer-initiated calls are completely free; business-initiated calls are billed per minute.

Premium Feature

Call Center Solution

01

Customer Calls Your Number

Customer initiates a call to your dedicated WhatsApp business number. No cost to them, available 24/7.

02

Automated Routing

Our intelligent system automatically routes the call to the next available agent in your team. No waiting, no manual transfers.

03

Agent Handles Call

Your agent receives the call with full customer context. Handle up to 1,000 concurrent calls across your team simultaneously.

Seamless Integration

Integrated with Your Initial Setup

WhatsApp Business Calling works seamlessly with your current setup. No complex integrations, no learning curve. Start making calls in minutes with our easy-to-use platform.

WhatsApp Business Platform
Cloud-based Infrastructure
Multi-device Support
CRM Integration
Analytics Dashboard
Call Recording & Transcription
Agent Management
Quality Monitoring
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Integration Dashboard

Calling Features Included in Your Plan

WhatsApp calling is seamlessly integrated into our platform plans

Starter Plan

Standard calling features included

  • Business-initiated calls (per-minute fees apply)
  • Customer-initiated calls (free for customers)
  • Basic call analytics
  • Call history & recording (coming soon)
Enterprise Feature

Premium Plan

Advanced call center solution included

  • Everything in Starter Plan
  • Call Center Solution (1000 concurrent calls)
  • Automated intelligent call routing
  • Real-time queue management
  • Unlimited agents
  • Advanced analytics & reporting

Want to see our full pricing plans and all platform features?

View Complete Pricing

Note: Business-initiated calls are charged per minute. Customer-initiated calls are free for your customers. Calling features are included in all platform plans.

Frequently Asked Questions

Everything you need to know about WhatsApp Business Calling

Ready to Start Making Calls on WhatsApp?

Connect with customers through voice calls. Provide personalized support and build stronger relationships with WhatsApp Business Calling.