Catalogs

Catalogs are where you store all of your products, show them to your customers, and enable customers to request an order, checkout and pay. Catalogs are not specific for WhatsApp though, if you already have one that you are using in Instagram or Facebook or other Meta products.

To access this feature, you may need to complete the embedded sign-in process again to grant the necessary permissions for managing catalogs.

A catalog can be linked to the WhatsApp account by clicking on the link button. This will unlink any other catalog (if any was linked) and replace if with the chosen one. Changes may take around 15 mins to reflect on the WhatsApp business number seen by the customers.

Catalog Products

When you click on any catalog's name, you will navigate to the page containing the products of this catalog. Clicking on the name of any product though, opens a card containing all its information.

You can either add products one at a time or importing a spreadsheet containing bulk products. Below is the product inputting card, make sure to at least fill up the required inputs labeled by as red *:

Bulk products are created using a spreadsheet, this sheet can then be uploaded and submitted. Below is the screenshot of an excel file format